The products ship worldwide.
Some of our garments are made to order, for made to order items it can take 2-4 weeks to manufacture and process your order. With that said, please email us if you are in a hurry to receive your items & see if a faster shipping service is available. Higher shipping costs may apply.
DOMESTIC AND INTERNATIONAL SHIPPING FROM BARCELONA
Your package will be mailed by CORREOS.ES using Delivery Confirmation Services, complete with a tracking code. Delivery takes 4-14 business days depending on location. Your tracking number will be emailed to you with your shipping confirmation. Delivery confirmation is included with international shipping.
+ PLEASE MAKE SURE your shipping address is correct. We do will charge shipping a second time if the address is incorrect with your purchase.
+Free shipping on orders over 250€
+International customers are responsible for all customs fees
USE OF OUR WEBSITE
By using this website and placing orders you agree:
- To only make inquiries or place orders that are legally valid. If we reasonably determine that an order is false or fraudulent, we have the right to cancel the order.
- To provide us with your true email address, mailing address and/or other contact information. You also agree that we may use that information to contact you.
- If you do not provide us with all the necessary information, we will not be able to process your order.
AVAILABILITY OF PRODUCTS
All orders are subject to the availability of products. If difficulties arise in production, or if any particular product is not in stock, we reserve the right to inform you about substitute products, which you will be able to order. If you do not want to order the substitute products, we will refund the prepaid amount in full.
REFUSAL TO PROCESS AN ORDER
We reserve the right to remove any product from this website at any time and to remove, or modify any material or content. Although we will do our best to always process all orders, exceptional circumstances may require us to refuse processing an order after sending the Order Confirmation, therefore we reserve the right to do so at any time. In the circumstance of refusing to process an order, we will refund your prepaid amount in full.
Your security and privacy is important to us. Please note any personal details you provide will be kept confidential and will not be distributed to third parties. Your details will be kept on a private and secure database for use by Aniela Parys only. We do not collect or record credit card information.
Where does Aniela Parys ship to?
Aniela Parys ships worldwide!
I enterned the wrong shipping address, can I change it?
If you would like to change/alter your shipping address please contact email@example.com as soon as possible, if your order has already been shipped we will be unable to make any changes.
Do you restock past lingerie collections or designs?
Our lingerie collections are very small and we only produce about 50 pieces for each design. Once we sell out of a design it usually does not get restocked.
What does ‘made to order’ mean?
Some of products are handmade to order; which means they are produced after the order is placed. The production time for these products is usually under 2 weeks.
I am between two different sizes in the size chart. Does Aniela Parys offer custom sizing and how do I request this service?
We offer custom sizing for some of our made to order products. To request custom sizing email us at firstname.lastname@example.org with your measurments.
How much do you charge for custom sizing?
Our prices for custom sizing depend on the request. Email us for a quote at email@example.com
What forms of payment do you accept?
We accept payment by Credit / Debit Card & PayPal.
Returns and Exchanges should be sent to the following address:
Carrer de les Carretes 13, local bajo derecha
Barcelona Spain 08001