The products ship worldwide.
Some of our garments are made to order, for made to order items it can take 2-4 weeks to manufacture and process your order. With that said, please email us if you are in a hurry to receive your items & see if a faster shipping service is available. Higher shipping costs may apply.
INTERNATIONAL SHIPPING FROM BARCELONA
Your package will be mailed by CORREOS using Delivery Confirmation Services, compete with a tracking code. Delivery takes 4-14 business days depending on location. We can message your package’s Delivery Confirmation code upon request if you would like to follow its traveling progress. Delivery confirmation is included with international shipping.
SHIPPING FROM PORTLAND, SHIPPING WITHIN THE USA
Your item will be mailed USPS First Class Mail using Delivery Confirmation Services, compete with a tracking code. Delivery takes 2-4 business days. We can message your package’s Delivery Confirmation code upon request if you would like to follow its traveling progress.
SHIPPING FROM PORTLAND, SHIPPING BEYOND THE USA
Shipping times can vary. Delivery takes 6-14 business days depending on location. Please note that there will be no tracking confirmation code for shipments beyond the US borders.
+ PLEASE MAKE SURE your shipping address is up to date! We will always automatically ship to the address listed in your paypal account with your order. Message us if you need your package shipped to a different address than the one listed on your account.
+Free shipping on orders over 250€
+International customers are responsible for all customs fees
USE OF OUR WEBSITE
By using this website and placing orders you agree:
- To only make inquiries or place orders that are legally valid. If we reasonably determine that an order is false or fraudulent, we have the right to cancel the order.
- To provide us with your true email address, mailing address and/or other contact information. You also agree that we may use that information to contact you.
- If you do not provide us with all the necessary information, we will not be able to process your order.
AVAILABILITY OF PRODUCTS
All orders are subject to the availability of products. If difficulties arise in production, or if any particular product is not in stock, we reserve the right to inform you about substitute products, which you will be able to order. If you do not want to order the substitute products, we will refund the prepaid amount in full.
REFUSAL TO PROCESS AN ORDER
We reserve the right to remove any product from this website at any time and to remove, or modify any material or content. Although we will do our best to always process all orders, exceptional circumstances may require us to refuse processing an order after sending the Order Confirmation, therefore we reserve the right to do so at any time. In the circumstance of refusing to process an order, we will refund your prepaid amount in full.
SECURITY
Your security and privacy is important to us. Please note any personal details you provide will be kept confidential and will not be distributed to third parties. Your details will be kept on a private and secure database for use by Aniela Parys only. We do not collect or record credit card information.
Where does Aniela Parys ship to?
Aniela Parys ships worldwide!
I enterned the wrong shipping address, can I change it?
If you would like to change/alter your shipping address please contact info@anielaparys.com as soon as possible, if your order has already been shipped we will be unable to make any changes.
Do you restock past lingerie collections or designs?
Our lingerie collections are very small and we only produce about 50 pieces for each design. Once we sell out of a design it usually does not get restocked.
What does made to order mean?
Some of products are handmade to order; which means they are produced after the order is placed. The production time for these products is 2-4 weeks.
I am between two different sizes in the size chart. Does Aniela Parys offer custom sizing and how do I request this service?
We offer custom sizing for some of our made to order products. To request custom sizing email us at info@anielaparys.com with your measurments.
How much do you charge for custom sizing?
Our prices for custom sizing depend on the request. Email us for a quote at info@anielaparys.com
What forms of payment do you accept?
We accept payment by PayPal account only.
Aniela Parys does not offer returns or exchanges. Orders cannot be cancelled or changed after 48 hours of purchase. Contact us if you have any questions or feedback.